GameX Chorley – Privacy Policy
GameX Chorley respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your data when you visit our website, make a booking, or attend our venue.
1.1 Personal Information You Provide
We may collect and process the following types of information:
1.1 Personal Information You Provide
– Full name
– Email address
– Phone number
– Billing address and payment details (processed securely via our payment provider)
– Emergency contact details (for parties or group bookings)
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
– IP address and browser type
– Device information
– Pages visited and time spent on our site
– Cookies
2. How We Use Your Information
We may use your personal information for the following purposes:
– To process and confirm your bookings
– To manage group or party reservations
– To respond to your enquiries and provide customer support
– To send booking confirmations, reminders, or updates
– To improve our website, services, and customer experience
– To comply with legal and regulatory obligations
– For promotional and marketing purposes for emailer
3. Legal Basis for Processing
We process your personal data under the following lawful bases:
– Contractual necessity – to provide you with services you’ve booked.
– Legitimate interests – for business operations, safety, and security (e.g., CCTV).
– Consent – for marketing or promotional use of your data.
– Legal obligation – to comply with UK law.
4. Data Sharing and Disclosure
We do not sell your data. We may share your data only with trusted third parties who help us operate our business, such as:
– Payment processors
– Booking and email platforms
– IT and website hosting providers
All third parties are required to keep your information secure and use it only as instructed by GameX Chorley.
5. Data Retention
We keep your information only for as long as necessary to fulfill the purposes described above or to comply with legal obligations. CCTV footage is typically retained for up to 30 days unless required for investigation or legal purposes.
6. Your Data Protection Rights
Under UK GDPR, you have the right to:
– Access your personal data
– Request correction of inaccurate information
– Request erasure of your data (where applicable)
– Object to or restrict processing
– Withdraw consent at any time (for marketing purposes)
– Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk
To exercise these rights, please email: hello@gamexchorley.co.uk
7. Cookies
Our website uses cookies to enhance functionality, analyze traffic, and improve performance. You can control or delete cookies via your browser settings. For more information, visit www.aboutcookies.org.
8. Data Security
We implement appropriate technical and organizational measures to safeguard your data, including:
– Secure servers and encrypted communications (SSL)
– Restricted access to personal data
– Regular staff training on data protection
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date displayed at the top of the page.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
GameX Chorley
Email: hello@gamexchorley.co.uk
Website: https://gamexchorley.co.uk
Address: Gamex Chorley , Parkhall Hotel, Charnock Richard , PR7 5LP , 01257 754 000
